
July 30, 2023 – The Illinois Secretary of State’s Office has announced the “Skip the Line” program. If motorists qualify, the program allows motorists to renew their driver’s licenses online with renewals every four years. The “Skip the Line” program begins September 1. In addition, the Secretary of State will implement new extended hours of service.
The Skip-the-Line program includes simplified online services and appointment scheduling. Customers will be required to make appointments for in-person visits at 44 of the busiest DMVs including all Chicago and suburban locations and some central and downstate DMVs for those seeking REAL ID, driver’s license and ID card services, and in-car driving tests. This includes Decatur.
Those seeking vehicle-related services, such as title and registration or renewing their license plate sticker, do not need to make an appointment and can just walk in.
Upon arrival, customers will check in with DMV staff and “Skip the Line,” eliminating lines and unpredictable wait times. Illinoisans may visit ilsos.gov or call (844) 817-4649 to schedule an appointment.
All DMVs statewide will extend hours of operation, with 16 facilities open six days a week – Monday through Saturday. All DMVs will change their days and hours of operation from Tues-Sat to Mon-Fri,
8 a.m.-5:30 p.m.
“Customers will save time by skipping the line,” said Giannoulias. “Our goal is to eliminate the Time Tax that has plagued Illinoisans for years, forcing them to stand in long lines wasting time – just to conduct basic services. Extending hours at all DMVs and requiring appointments at our 44 highest-volume facilities is the most efficient way to get the services you need quickly and without the headache of unpredictable wait times.”