
February 19, 2024 – The Sanitary District of Decatur has launched a new hotline for customers to report issues.
“We are committed to the importance of community involvement in maintaining a clean and healthy environment. We recently learned on social media that while we have been around for over 105 years (before the telephone was widely used) some of our customers didn’t know how to reach us,” the Sanitary District said in a release.
To combat the problem, they have launched a dedicated hotline for customers for a hassle-free way to report concerns like sewage overflows, missing manhole covers, and unusual, unpleasant odors in ditches and creeks or to ask questions.
The hotline is 1-447-CALL-SDD and is accessible 24/7.