February 29, 2024 -Richland Community College says it is still working to resolve a network disruption that resulted in some classes having to be held off campus last week.
The incident occurred on February 17th and Richland says the college’s IT security team immediately initiated “comprehensive security measures to assess the interruption”.
As part of the investigation into the incident, Richland said it is working with cybersecurity contractors to restore normal operations as quickly as possible.
Some IT assets are still not fully available. In-person classes continue as normal, and students can access online courses through Canvas by going to this website: richland.instructure.com. Network servers, phones, some department emails, and the college website (www.richland.edu) are currently inoperable until the servers can safely go back online. Student and faculty/staff emails are still available.
Questions regarding billing or tax forms should be emailed to the Business Office (businessoffice@richland.edu). For questions regarding registration, classes, scholarships, transcripts and more, staff in the Student Success Center (located in the north wing of our main building) are available for in-person assistance.
“We appreciate your understanding as we work through this issue. We take the security of our systems and the protection of our data seriously, and we are committed to ensuring the integrity of our network,” Richland said in a statement. “Until we can restore system functionality, we will continue to work around the clock. We do not have any additional information to share at this time, but we will keep you apprised of relevant developments as the review continues.”
