Following the closure of Oasis Day and Resource Center, this guide brings together known community resources for people experiencing homelessness or housing instability in Decatur, Illinois.
Services include emergency shelter, food, showers, laundry, housing assistance, medical care, mental health services, crisis support, and community outreach.
Please note: Services, hours, eligibility requirements, and availability may change. Call ahead whenever possible. A referral does not guarantee placement or access to services.
IMMEDIATE HELP & 24-HOUR CONTACTS
HOMEWARD BOUND — DOVE, INC.
Homelessness outreach, shelter referrals, coordinated entry, housing resources, case management, and assistance navigating available services.
- 24-hour homeless outreach: 217-706-6614
- Office: 217-362-7700
- Address: 788 E. Clay St., Decatur
988 SUICIDE & CRISIS LIFELINE
Free, confidential support for emotional distress, suicidal thoughts, and mental health crises
- Call or text 988 — available 24 hours a day
211 COMMUNITY RESOURCE LINE
Get connected to local food assistance, shelters, housing resources, utility assistance, health services, and other community programs
- Dial or Text 211
- https://211.org/
HERITAGE BEHAVIORAL HEALTH CENTER
Mental health treatment, substance-use services, crisis intervention, and connections to additional supports.
- Crisis line: 217-217-4242
- Main number: 217-362-6262
- Address: 151 N. Main St., Decatur
For a life-threatening emergency, call 911
FOOD
SUNDAY MEAL IN THE PARK – PASTOR PHILLIP COLE
Pastor Cole is offering a Sunday meal in the park for community members in need
GOOD SAMARITAN INN
920 N. Union St., Decatur
Phone: 217-429-1455
Community lunch: 11:30 a.m.–1 p.m., seven days a week.
Provides free meals to community members in need
SALVATION ARMY COMMUNITY MARKET
137 S. Church St., Decatur
Phone: 217-429-8050
Food pantry and grocery assistance
Tuesday and Thursday, 3:30–6:30 p.m.
NEW VISION MARKET
550 N. Van Dyke St., Decatur
Phone: 217-423-7333
Community food pantry
Monday and Thursday, 5–7 p.m.
MEDICAL CARE & WALK-IN HEALTH SERVICES
CROSSING HEALTHCARE — WALK-IN CLINIC
320 E. Central Ave., Decatur
Phone: 217-877-9117
Medical services include care for minor illnesses and injuries, primary care, pediatric services, mental health care, substance-use treatment, laboratory services, and X-rays. Walk-in clinic hours: Monday–Friday, 8 a.m.–4:30 p.m.
https://www.crossinghealthcare.org/
SIU MEDICINE — CENTER FOR FAMILY MEDICINE
102 W. Kenwood Ave., Decatur
Phone: 217-872-3800
Primary care and ongoing medical services. Contact the clinic regarding new-patient appointments, payment assistance, and current availability.
Medical emergency: Call 911 or go to the nearest emergency department for life-threatening conditions.
MENTAL HEALTH & SUBSTANCE-USE SERVICES
HERITAGE BEHAVIORAL HEALTH CENTER
151 N. Main St., Decatur
Main phone: 217-362-6262
Crisis line: 217-217-4242
Heritage advertises 24-hour crisis services. Confirm the availability and entry procedures for in-person HUB services, particularly outside normal business hours.
988 SUICIDE & CRISIS LIFELINE
Call or text 988, 24 hours a day.
CROSSING HEALTHCARE
320 E. Central Ave., Decatur
Phone: 217-877-9117
ELEMENTS AT CROSSING HEALTHCARE
420 E. Central Ave., Decatur
Phone: 217-330-5676
Contact the program regarding outpatient substance-use and addiction treatment, intake, and eligibility.
BASIC SERVICES AND ACCESSIBILITY RESOURCES
DECATUR PUBLIC LIBRARY
Public internet access, reading, information, and other library services
- 130 N. Franklin St., Decatur
- https://www.decaturlibrary.org/
DOWNTOWN PORTABLE TOILET
A portable toilet has been placed downtown for public use following the Oasis closure.
OASIS MAIL & BELONGINGS
Heritage previously announced limited opportunities for former Oasis patrons to retrieve mail and belongings from lockers. The announced schedule was Wednesdays and Thursdays, 9–11 a.m., through November 8, 2026. Contact Heritage at 217-420-4779 to verify whether this arrangement remains in effect before visiting.
Authorities are working to establish a mailing address for those displaced from the Oasis location. Immediately, patrons should begin communication with those who may be sending correspondence to the Cerro Gordo address.
EMERGENCY SHELTER & HOUSING ASSISTANCE
HOMEWARD BOUND — DOVE, INC.
24-hour outreach: 217-706-6614
Office: 217-362-7700
788 E. Clay St., Decatur
THE SALVATION ARMY MEN’S SHELTER
229 W. Main St., Decatur
Phone: 217-428-4672
Men’s medium-barrier shelter. Breathalyzer testing and urinalysis are required. Contact the shelter regarding intake, eligibility, and bed availability.
GOD’S SHELTER OF LOVE — CAREAGE HOUSE
234 S. College St., Decatur
Phone: 217-422-2790
Emergency overnight shelter for women and children, with transitional housing and case management services. Contact the organization to confirm current eligibility and availability.
EMPOWERMENT OPPORTUNITY CENTER (EOC)
360 E. Marietta St., Decatur
Phone: 217-428-0155
Contact EOC regarding housing stabilization, emergency assistance for eligible households, transitional housing, and homelessness prevention resources. Assistance depends on program eligibility and available funding.
DECATUR HOUSING AUTHORITY
1808 E. Locust St., Decatur
Phone: 217-423-7711
Contact the Housing Authority regarding public housing, Housing Choice Vouchers, application procedures, and waiting lists.
Housing note: Programs may have waiting lists or limited funding. Start with Homeward Bound for assistance identifying the most appropriate available resource.
SHOWERS, LAUNDRY & HYGIENE
THE SALVATION ARMY (TSA)
229 W. Main St., Decatur
Phone: 217-428-4681
SHOWERS: MONDAY–FRIDAY, 2:30–3:30 P.M.
- Shower access is offered during the designated afternoon hours.
- Towels and toiletries may be available; confirm current supplies and access arrangements.
- Women: enter through the gym entrance at the rear of the building.
- Men: enter through the west-side entrance to the men’s shelter off Wood Street.
TSA MEN’S MEDIUM-BARRIER SHELTER
229 W. Main St., Decatur
The Salvation Army offers men’s medium-barrier shelter services, subject to eligibility and available beds.
- A breathalyzer test and urinalysis are required for shelter admission.
- Individuals seeking a shelter bed should contact the shelter directly regarding intake procedures, screening requirements, eligibility, and availability.
Important: Shower access does not guarantee shelter placement. Shelter admission requirements are separate from shower services.
WATER STREET MISSION
758 N. Water St., Decatur
Phone: 217-424-2381
- Men’s shelter services.
- Laundry services for men and women.
- Shower access for men.
